Improving the effectiveness of a water utility’s training through Virtual Reality
Delivering a state-of-the-art solution to improve the training experience of employees
Published: 31 Oct 2019
Type: Case study
Building best-in-class digital businesses
Srikanth Arya, Chief Digital Imaginist"Our team of knowledge practitioners share their insights, apply the right tools and unlock value which enables customers to become the digital utilities of the future"
As technology evolves to provide better availability, affordability and security, utilities need to keep pace with the speed of change.
This means moving from their legacy enterprise set-up into a digital enterprise set-up – a critical transition which our Enterprise Solutions Centre of Excellence can help support.
This team enables the digitisation of legacy enterprise systems into smart enterprise systems, empowered by intelligent automation, holistic business insights and a unified, connected digital experience.
Bridging the gap between IT and OT
Through our in-depth knowledge of utility systems such as Enterprise Resource Planning, Geographic Information Systems,, work scheduling, customer services and mobile workforce management, our Enterprise Solutions team bridges the gap between your organisation’s Information Technology (IT) and Operational Technology (OT). Our solutions include:
- Digital Transformation: Delivering business outcomes based on existing digital platforms, as well as designing future digital operating models.
- Managed Services: Taking end-to-end accountability for managing IT and OT operations in line with agreed business outcomes.
- Intelligent Automation: Increasing productivity, accuracy and efficiency through advanced workflow optimisation and Robotic Process Automation technologies.
- Cybersecurity: Providing in-depth domain knowledge and solutions across both IT and OT landscapes.
